Refund policy
30-Day Money-Back Guarantee
We stand behind VIBRA and want you to feel confident trying it.
If VIBRA isn’t the right fit for you, you can contact us within 30 days of receiving your order and we’ll make it right.
To start a return or money-back request, simply email us at
contact@formulaplus.ca and our team will guide you through the next steps.
Damages or issues
Please inspect your order as soon as it arrives.
If your item is damaged, defective, or incorrect, contact us immediately and we’ll take care of it.
About consumable products
Because VIBRA is a consumable supplement, opened or used products aren’t eligible for traditional returns. However, our money-back guarantee still applies.
If you’ve tried VIBRA and feel it’s not the right fit, reach out within 30 days of delivery and we’ll review your request fairly and promptly.
Our goal is always to be reasonable and supportive.
Refunds
Once your request is approved, refunds are issued to your original payment method within 10 business days.
Please note that your bank or credit card provider may take additional time to process the refund.
If more than 15 business days have passed since approval, please contact us at
contact@formulaplus.ca.
Questions?
We’re here to help.
Email us anytime at contact@formulaplus.ca.